Inquiry Launched After Christmas Travel Chaos

Written By Unknown on Minggu, 28 Desember 2014 | 10.19

Delays at two of London's busiest rail hubs are expected to ease today as an investigation is launched into disruption caused by overrunning engineering work.

Rail bosses have apologised for the disruption caused when King's Cross and Paddington stations were closed because engineering works ran over schedule.

A statement on National Rail's website said disruption to and from Paddington station is expected to continue until 9am this morning.

But passengers are still being advised to check whether their journey is likely to be delayed before travelling.

As pressure mounted on Network Rail, Robin Gisby, managing director of network operations, apologised for disruption which led to extra police being brought in to control crowds.

"I'm deeply sorry for the delays, upset and upheaval caused... to passengers impacted by our overrunning improvement work outside King's Cross," he said.

"We've had an army of 11,000 engineers out over Christmas Day and Boxing Day at 2,000 locations nationwide.

"Over 90% have been completed and handed back to time but I realise this is no consolation for the thousands affected."

Paddington, one of London's busiest stations, was closed for much of Saturday as trains were cancelled or delayed.

Hundreds of passengers intending to use King's Cross were instead rerouted to Finsbury Park station in north London.

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  1. Gallery: Travel Chaos Hits London

This was the scene today at Finsbury Park station

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